Your data protection rights
The General Data Protection Regulation (GDPR) is a European Union regulation that protects the personal data and privacy of individuals. While Fell Osprey operates primarily in Australia, we are committed to upholding high standards of data protection for all our users, including those who may be visiting from the European Economic Area.
Fell Osprey is the data controller responsible for your personal data collected through this website and our services. Our contact details are:
Fell Osprey
42 Greenleaf Lane
Surry Hills NSW 2010
Australia
Email: [email protected]
We process your personal data based on the following legal grounds:
If you are located in the European Economic Area, you have the following rights regarding your personal data:
You have the right to request copies of your personal data that we hold. We may charge a small fee for this service in certain circumstances.
You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
You have the right to request that we erase your personal data under certain conditions, such as when the data is no longer necessary for the purpose it was collected.
You have the right to request that we restrict the processing of your personal data under certain conditions, such as when you contest the accuracy of the data.
You have the right to object to our processing of your personal data under certain conditions, particularly where we are processing data based on legitimate interests.
You have the right to request that we transfer the data we have collected to another organisation, or directly to you, under certain conditions.
To exercise any of these rights, please contact us using the details provided above. We will respond to your request within one month. In some cases, we may need to verify your identity before processing your request.
If you make a request, we have one month to respond to you. There is no fee for making a request in most circumstances, although we may charge a reasonable fee if your request is clearly unfounded, repetitive, or excessive.
As we are based in Australia, any personal data you provide may be transferred to and processed in Australia. Australia has privacy laws that provide protections for personal information, though these may differ from GDPR protections. By using our website or services, you consent to this transfer.
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. The retention period varies depending on the type of data and the purpose of processing.
We do not use automated decision-making or profiling that produces legal effects or similarly significantly affects you.
If you believe that we have not complied with your data protection rights, you have the right to lodge a complaint with your local data protection supervisory authority. In the EU, you can find your local authority through the European Data Protection Board website.
However, we would appreciate the opportunity to address your concerns before you approach the supervisory authority, so please contact us first.
This GDPR information page may be updated from time to time. We encourage you to periodically review this page for the latest information on our data protection practices.